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Report from Asahi.com:

"Struggling Sharp Corp. is looking to expand its relationship with South Korea’s giant Samsung Electronics Co., by supplying OEM digital multifunction printers, sources said ...

Report from Business Standard.com:

"What more could a brand want but be synonymous with its generic category? Who would not want to be a Colgate (Colgate-Palmolive) in the toothpaste space, a Band-aid (Johnson & Johnson) in bandages or a Google in online search engines ...

Louella Fernandez writes for Channel Web.com:

"Although it has many channel partners, HP could have had more success in driving managed print solution (MPS) revenue through its diverse and expansive channel ...

Report from Office Product News.net:

"Xerox Corporation selected KANA IQ with KANA Response for its global Welcome Centers. The KANA solution provides customer service call center representatives with automated tools and information to better handle customer issues through assisted service ...

Report from Humans Invent.com:

"The digital imaging industry is big business. Printers, copiers and MFPs are central to companies of all shapes and sizes but how do companies know they are buying the best product ...

Report from The Recycler.com:

"The OEM stated that its naming as a 'leading provider […] validates its regional strength' ...

Report from The Recycler.com:

"Raid in Ajman results in arrest of Chinese dealers and seizure of largest amount of counterfeit ink ...

Report from AMEinfo.com:

"Following a recent upsurge in the activities of illicit vendors, HP has introduced authentication technology allowing customers to tell within seconds if the ink and toner printer cartridges they have purchased are genuine HP products ...

PR from BTA:

Kansas City, MO — The Business Technology Association (BTA; www.bta.org and Service Strategies Corp. (www.servicestrategies.com) have announced upcoming dates for the BTA Field Service Foundations Workshop. The workshop will provide office technology service professionals the guidance and tools they need to manage a highly successful field service operation. The class will be held July 30 through Aug. 1, 2013, in Las Vegas, Nev., at the Mandarin Oriental. Attendees to the workshop receive free registration to BTA’s Capture the Magic district event (www.bta.org/BTAWestEvent), hosted by BTA West, on Aug. 1-2 at the Mandarin ...