View Full Version : di470 sorter will not lift

01-10-2008, 07:18 PM
hey TECHS,

customer relocated sorter with tray in & movers used the tray to move the sorter.

tray falls & will not move up.

i replaced the sorter lift motor still will not lift.
is there timing to set?

when copier is turned on, the screen reads sorter at capacity. i move the tray a little on the left side & it goes into ready mode.

i tilted on left, it will not lift but will go into ready mode when turned on.


01-10-2008, 08:22 PM
check that there isn't something blocking the sensor that detects when the sort tray is full, or it may be misaligned. There are two parts, a transmitrter, and receiver. Should be aimed across the tray at the exit.
Hope this helps