View Full Version : Di550 SC49-03

05-28-2008, 09:51 PM
Got a cust with this code. Said it came up after they turned the machine off after it "locked up". If they turn it off then back on the code comes back after about 25 copies are run.
Any help would be appreciated.

05-29-2008, 08:27 PM
Is this a Di551? If it is, then you need to let the controller come all the way up before you make copies. You need to shut the front switch off and then the back switch. Turn it on, the the back switch on and then the front switch. Let the controller come up all the way and then make copies. It is a commuication error between the copier and controller. That is what the error is. Hope that helps.