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  • AI Set to Benefit MSP Productivity, Bottom Line

    Posted on ChannelProNetwork, by Ian Van Reenen

    "As competition among MSPs increases and technology grows more complex, artificial intellience can be a key to future success

    THE JURY IS STILL OUT on how or if computer-based personal assistants like Siri and Alexa are truly making our lives easier. But the opposite is true for the types of artificial intelligence that are currently available to help those in the managed services community.

    Indeed, AI is already benefiting managed service providers by enabling them to meet SLA requirements more easily, reduce company expenditures, and enhance service offerings. Artificial intelligence is not only helping MSPs grow, but allowing them to improve client support and customer retention..." [read more at www.channelpronetwork.com]