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  • Copier Careers 2018 Service Technician Salary Survey Now Available

    The Copier Careers 2018 Service Technician Salary Survey results are now available! This year’s survey reflects the responses of 4,740 Copier Channel technical service professionals across the United States. Copier Careers uses these annual surveys to provide a year-by-year snapshot of how well industry professionals are compensated, how satisfied they are in their careers and how closely their needs are aligning with the needs of their employers.

    • This year, copier techs reported that their average salary and bonuses increased to $47,405 and $6,305 respectively in the past year —an increase of 2.6%.
    • Despite increased salary and bonuses, 72% of respondents said they are “actively” or “somewhat” looking for a new job. Techs on the job hunt cite “opportunities too good to pass up” in this red-hot market.
    • These techs are not only looking for improved compensation and benefits but also companies that prioritize working in a supportive team setting, education/training opportunities and working with leading-edge technology.
    • Copier Channel employers need to up their game when it comes to attracting candidates – 79% of survey respondents said their company is “poor” or “totally unsatisfactory” at attracting talent. While 57% gave their company a positive rating in retaining existing staff, the high demand from top techs may lure even the most loyal away.

    Overall, service technicians in 2018 want their pay to reflect market demand and how they have adapted their problem-solving skills and trouble-shooting work in the age of IT solutions. Employers need to address these factors to help their company attract qualified candidates or risk losing out to dedicated IT providers.

    Nancy Horstman Copier Careers®
    763-231-8388 Ext 301 4268 Dahlberg Drive
    888-733-4868 Golden Valley, MN 55422
    800-464-3434 Fax

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