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  • 2019 Service Technician Salary Survey Now Available

    The 2019 Service Tech Salary Survey results are now available! This year, 4,785 Copier Channel technical service professionals responded to our online survey. Copier Careers uses these annual surveys to provide a year-by-year snapshot of how well industry professionals are compensated, how satisfied they are in their careers and how closely their needs are aligning with the needs of their employers.

    Highlights Include:


    • While pay ticked up to $48,590, about $1,200 more on average for copier techs than in 2018, it has not increased their willingness to stay where they are.
    • 76% of those who took the survey said they are “actively” or “somewhat” looking for a new job, an increase of 4 percentage points over 2018. And 92% of respondents say they are looking for work because there are opportunities too good to pass up, an increase of 3 percentage points over last year’s survey.
    • Techs say they only expect to stay in their current job for 3.2 years, which is a whopping 1.3 fewer years than in 2016 alone and 6.8 fewer years than in 2002.
    • Techs are also increasingly concerned about their work environment. 2019 saw an increase of 7-10 percentage points on issues involving the innovation and effectiveness of their companies along with additional training opportunities. There was similarly increased interest in understanding the company’s business strategy and in the company’s commitment to quality work.


    Nancy Horstman
    763-231-8388 Ext 301
    888-733-4868
    800-464-3434 Fax

    Copier Careers®
    4268 Dahlberg Drive
    Golden Valley, MN 55422

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