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    KYOCERA OPTIMISES SERVICE MANAGEMENT PROCESSES WITH IFS

    Hoofddorp, The Netherlands – 10 July 2017: KYOCERA Document Solutions Europe B.V. has announced that it will implement a new Service Management Solution from IFS to optimise customer experience across its EMEA network.

    IFS Service Management™ is one of the leading enterprise service management solutions worldwide. KYOCERA will use the...

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    Posted on 07-18-2017 09:30 AM

    Posted on The Sales Hunter, by Mark Hunter

    https://static.ombe.com/slir/w100/forums/200/rickpics/MarkHunterCROP.jpgOne of the best ways to keep a sale moving forward is by using the micro-commitment strategy. The approach is simple to use and very effective for those who are dealing with a customer who is hard to engage and hard to move forward.

    The micro-commitment strategy is built around finding ways to gain the customers agreement with little things during the course of the sales process. ...
    Posted on 07-18-2017 09:22 AM

    Posted on Business Wire

    Coordinated Acquires Doman Networking Services, Inc.

    BURNSVILLE, Minn.--(BUSINESS WIRE)--
    "Coordinated Business Systems has acquired Doman Networking Services, Inc. It is anticipated that all the service, sales and administrative personnel will remain after the acquisition. According to Jim Oricchio, President of Coordinated Business Systems, “This acquisition solidifies Coordinated’s position as Minnesota’s premier provider of information management technology.” ...
    Posted on 07-18-2017 09:19 AM

    Leading test lab says foursome of Xerox winners was clearly designed with productivity in mind

    Jul 11, 2017

    NORWALK, Conn., July 11, 2017 – In its annual Summer Pick Awards, Keypoint Intelligence – Buyers Lab has recognized four Xerox printer and multifunction printer (MFP) lines – including three from the newly launched ConnectKey® portfolio – based ...
    Posted on 07-18-2017 09:14 AM

    Toshiba's Products Assist Major League Baseball Team Operate More Efficiently and Productively

    Toshiba America Business Solutions today announced it is now the official copier provider of the Detroit Tigers. The Tigers are utilizing Toshiba's industry-recognized e-STUDIOmultifunction printers (MFPs) within the club's downtown Detroit Comerica Park home to support the team's efforts on and off the diamond. ...
    Posted on 07-18-2017 07:17 AM

    10th Annual MSP 501 Ranking and Study Identifies World’s Most Progressive MSPs in Information Technology

    EO Johnson Business Technologies’ Locknet® Managed IT Services ranks among the world’s most progressive 501 Managed Service Providers (MSPs) according to MSPmentor’s 10th-annual MSP 501 Worldwide Company Rankings. The top MSP 501 companies ranked this year include organizations from around the world and from diverse technology and business backgrounds. ...
    Posted on 07-17-2017 11:57 AM

    Hoofddorp, The Netherlands – 10 July 2017: KYOCERA Document Solutions Europe B.V. has announced that it will implement a new Service Management Solution from IFS to optimise customer experience across its EMEA network.

    IFS Service Management™ is one of the leading enterprise service management solutions worldwide. KYOCERA will use the software to support the design and provision of present and future services, thereby enabling efficient partner collaboration and enhancing its customers’ experience throughout EMEA. ...
    Posted on 07-13-2017 07:17 AM

    Jul 12, 2017 — Managed Print Services

    https://static.ombe.com/slir/w100/forums/200/rickpics/TedDezvane.jpgNORWALK, Conn.

    Xerox announced today that Ted Dezvane will lead the Managed Document Services (MDS) organization. In this role, as part of the commercial excellence leadership team, Dezvane will focus on expanding Xerox’s document services market share and helping it retain the position as the top MDS leader in the world.

    "My goal is to extend Xerox’s leadership in the document outsourcing markets we created a generation ago," said Dezvane. “To do this, we will keep clients ...
    Posted on 07-12-2017 01:11 PM

    https://static.ombe.com/slir/w100/forums/200/rickpics/SatoKenji.jpgMELVILLE, N.Y., July 10, 2017 – Canon U.S.A., Inc., a leader in digital imaging solutions, is proud to announce the recent appointment of Mr. Kenji Sato to the position of President and Chief Executive Officer of Canon Information and Imaging Solutions (CIIS). In addition to his new role with CIIS, Mr. Sato will continue to serve as vice president and general manager of Canon U.S.A.’s Information Technology Group. ...
    Posted on 07-12-2017 01:06 PM

    Posted on Copier Careers

    Despite an average increase in compensation of 4.7 percent last year, more than 90 percent of those who responded to our 2017 Sales Manager Salary Survey say they are looking for a new job — and that’s not as contradictory as it seems.

    "Why the discontent? “Being a sales manager is a very hard job,” said Paul Schwartz, president of Copier Careers®, a recruiting firm that works exclusively with Copier Channel employers and candidates. “Over a few years, the industry has evolved ...
    Posted on 07-12-2017 01:02 PM

    KDI Office Technology Acquires ImageNet, Enhancing Company's Document Management Solutions

    July 6, 2017 – ASTON, PA – KDI Office Technology is pleased to announce the recent acquisition of ImageNet, a recognized leader in Document Management technology solutions in the Philadelphia market. Since 1996, ImageNet has helped companies and organizations, in both the private and public sector, manage, archive, store, secure ...
    Posted on 07-12-2017 12:14 PM

    Event Benefits Hackensack University Medical Center’s John Theurer Cancer Center

    July 12, 2017 (Hamburg, NJ) -- The Cannata Report, the intelligence resource for business technology and imaging solutions resellers, will host its 32nd Annual Awards & Charities Dinner on November 2, 2017, at the Madison Hotel in historic Morristown, New Jersey. Proceeds ...
    Posted on 07-11-2017 04:05 PM

    A new consulting group, Graphic Communication Advisors, was recently formed to bridge the gap left by association mergers, downsizing, or elimination.

    In the past, printing, publishing, and imaging companies needing assistance in the way of troubleshooting, problem-solving, technical auditing, training, environmental and safety compliance, or overall company assessments ...
    Posted on 07-11-2017 03:55 PM

    Frank Jones Mailing Equipment Inc., “Frank Jones Mailing” business and assets have been acquired by Offix LC. As of July 1, 2017, the company began trading as Offix LC dba Frank Jones Mailing Equipment, Offix Mailing Division. We want to assure that the efficient, friendly service that is associated with Frank Jones Mailing will not only continue, but will expand as we combine the talent and technology of the two companies. ...
    Posted on 07-06-2017 07:55 AM

    Posted on Konica Minolta Blog, by Tim Holl, Solutions Product Marketing Manager

    Generating a steady stream of revenue and ensuring document security are big objectives for a business of any size to survive. But many of them – especially small businesses – neglect to adopt a comprehensive means for tracking multifunction printer (MFP) usage and recovering costs. Additionally, many businesses don’t take the necessary precautions to protect and secure files across their organization. ...

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