First of all I would to like thank all the extremely helpful users of this forum. I have read many posts over the last few days and it has given me a much better understanding of these machines.

My situation is this: I have an eStudio 2050c with a F106_5 error code. I initially thought the drive was dead as I removed it and attempted to format it/repartition it using my desktop PC and it wouldn't work. I now understand this is because the drive is encrypted. I am told the previous owner didn't complete an update properly and gave up on the machine.

I am going to format the HDD using the 3C menu and then load the firmware via USB.

I have bought the service manual and after studying the instructions I am ready to start however I cannot find where to download the correct firmware for the machine to load to USB!

Does anyone know where I can download this firmware? A very helpful member told me it would be firmware model T569ALLOW2190 USB.zip (Version 2190)

Is there somewhere I can get this firmware? Or if someone has this firmware, would they be able to kindly send it to me? I would be very grateful.

Thank you in advance for anyone who can help at all.