Hi,

Thanks a lot for your response in advance. I checked out the fault codes and here is what I got on our xerox 700. The error has changed from 041-344 to 041-345. Is it possible the image with current error codes, 1). 062-300, 2). 041-344 has got something to do with it or what do you think?

I came across prodcedure for error code 062-300 but I'm not sure where to locate the Platen Interlock Switch. Please see attached image...